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RETURNS POLICY

 

We’re happy to offer refunds on eligible items returned within 30 days of delivery. See below for items that are non-returnable.

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Non-Returnable Items

  • Earrings & Ear Cuffs

  • Personalised or Engraved Jewellery

  • Sale Items

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Conditions for Returns
To be eligible, items must be:

  • Unworn

  • Undamaged

  • In their original packaging

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Buyers are responsible for return postage. We do not offer free returns. If the item isn’t returned in its original condition, any loss in value will be the buyer’s responsibility.

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How to Request a Return

1. Reach out via our Contact Page to request a return.​

2. Once approved, carefully package your item and include a note with the following:​

  • Your full name

  • Your email address

  • Your order number

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Returns without this info may be delayed, so please include all requested details.

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