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RETURNS POLICY
We’re happy to offer refunds on eligible items returned within 30 days of delivery. See below for items that are non-returnable.
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Non-Returnable Items
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Earrings & Ear Cuffs
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Personalised or Engraved Jewellery
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Sale Items
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Conditions for Returns
To be eligible, items must be:
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Unworn
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Undamaged
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In their original packaging
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Buyers are responsible for return postage. We do not offer free returns. If the item isn’t returned in its original condition, any loss in value will be the buyer’s responsibility.
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How to Request a Return
1. Reach out via our Contact Page to request a return.​
2. Once approved, carefully package your item and include a note with the following:​
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Your full name
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Your email address
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Your order number
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Returns without this info may be delayed, so please include all requested details.